Seminar summary

As a historical record it is worth noting that over the last ten years David has been presenting three highly popular seminars of which he ranks his BUZZ seminars as "No.1".

These seminars are:

SEMINARS 1A and IB

1A.  THE BUZZ!!!  (one day)
Converting NEGATIVE employees into POSITIVE one

Creating SWITCHED ON EMPLOYEES motivated to

deliver WORLD-CLASS CUSTOMER RELATIONS

1B. CUSTOMER SERVICE BOOSTER (half day)

Helps front-line people and team leaders refocus on and reinforce best customer service practice.

It features five key factors for doing this

SEMINAR 2

THE BIZ!!! (one day)

Converting MANAGERS into LEADERS

Creating HIGH PERFORMING BOSSES who can

motivate and leader their teams to produce

world-class performance

SEMINAR 3

THE PSYCHOLOGY OF ATTITUDINAL CHANGE (two days)

How to get people to change their ways

FOR INFORMATION ON THESE SEMINARS PLEASE E-MAIL DR FREEMANTLE AT: team@superboss.co.uk