THE BIZ  (See top of page)   
                                                                          THE BIZ supercedes a previous book:
                                                                          80 things to be a Great Boss (see foot of page)

CONTENTS:

PART 1   THE PREMIER DIVISION                                                                                      

  1          Make people your top priority                                                                       

  2          Be an exemplar                                                                                                  

  3          Give cause (aspire)                                                                       

  4          Hire the best                                                                                     

  5          Fight to pay your people the best                                              

  6          Personalise relationships                                                           

  7          Liberate people with trust                                                                              

  8          Communicate immediately                                                                           

  9          Initiate learning                                                                                

  10        Know what you want to be                                                           

  11        Agree the contribution to be made                                           

  12        Measure what is important                                                          

PART 2  THE MAGIC SEVEN

  13        Disappear                                                                                                           

  14        Tell stories                                                                                                          

  15        Celebrate any success                                                                                  

  16        Touch your team                                                                                                

  17        Clean toilets, push trolleys and serve customers                              

  18        Inspire team-members                                                                                  

  19        Write,ring and remember                                                                               

PART 3  SEVEN BIZ PERFORMERS                                                                          

  20        Take the lead in becoming the best                                        

  21        Create performance lines in your mind                                

  22        Put yourself on the line                                                                 

  23        Work hard                                                                                            

  24        Praise regularly and reprimand rarely                                                     

  25        Be straight                                                                                                           

  26        Fire poor performers                                                                                       

PART 4  BIZ TEAMS                                                                                                                         

  27        Dignify team-members                                                                                  

  28        Cooperate and create a ‘yes’ spirit                                                            

  29        Identify motivations                                                                          

  30        Let people express themselves                                                                 

  31        Show team-members you care                                                                  

  32        Minimise meetings                                                                                         

  33        Minimise consultation                                                                                    

  34        Stamp out bad behaviour                                                                               

PART 5   IMPROVING THE BIZ                                                                                                      

  35        Teach yourself                                                                                                    

  36        Study team-members like a book                                                              

  37        Drop people in the deep end                                                                      

  38        Nurture                                                                                                                   

  39        Send team-members away                                                                           

PART 6  THE SIX BIZ MINDSETS                                                                                                 

  40        First mindset: people                                                                                      

  41        Second mindset: customers                                                                       

  42        Third mindset: money                                                                                     

  43        Fourth mindset:  positivity                                                                              

  44        Fifth mindset: 110% attitude                                                        

  45        Sixth mindset: pioneering                                                                              

PART 7  THE FINAL FIVE                                                                                                                 

  46        Be indiscreet                                                                                                      

  47        Look happy                                                                                                         

  48        Be unhappy from time to time                                                                     

  49        Experiment with new motivational stimuli                                              

  50        Retreat, relax, reflect, review and recharge

Previous book on this subject (no longer in print):

79/80 THINGS YOUR MUST DO TO BE A GREAT BOSS

How to focus on the fundamentals of managing people properly
by David Freemantle McGraw-Hill, 1995

"David Freemantle's stimulating new book sweeps away the delusion that successful people management is a product of the 'quick fix' solution, or the latest imported technique, or the application of fancy buzz-words. Instead, he advocates focusing on 80 fundamentals for managing people properly. His down-to-earth and common sense approach will prove an inspiration to any manager wishing to take up the challenge of becoming a great boss. "

"Like David's previous books, this one is highly readable and can be dipped into at any point; a boon for the busy manager! It is packed to the brim with ideas you can put into practice today to become a really great boss."

Chapter headings include:

1. Cut the claptrap
2. Use your common sense
3. Take a genuine interest in everyone
4. Show courage
5. Give people their heads
6. Eliminate favouritism
7. Eyeball people on difficult issues
8. Manage in ignorance
9. Pursue crazy ideas
10. Cut out paper
11. Demonstrate your beliefs
12. Challenge yourself

Review:
"...very useful, one of my favourite handbooks" Kevin Keegan Manager, Newcastle United Football Club

The performance of performance appraisal

This research programme covered over 120 organizations throughout the UK. The purpose of the research was to assess the effectiveness of performance appraisal as currently conducted and to identify lessons which organizations could apply in developing their approach. The report includes many highly practical recommendations.